FAQ
1. What is Digikray Social Network App?
Digikray is a social rewards platform where users connect, complete daily social tasks, invite friends, earn points, shop with points and request withdrawals.
2. How do users earn rewards?
Users earn rewards by completing verified tasks, referral activities, scratch cards, campaign completion, lucky draw entries and platform bonuses.
3. What type of social tasks are supported?
Video watch, channel subscribe, page follow, profile visit, like, comment, share, rating, review, feedback and proof upload tasks are supported.
4. Can task completion be verified automatically?
Yes, API-based verification can be connected where official platform APIs allow it. For restricted actions, proof-based verification remains available.
5. Which social platforms can be configured?
YouTube, Facebook, Instagram, Google Business, X, LinkedIn, Telegram, WhatsApp, Snapchat, Pinterest and more can be listed as task platforms.
6. Does Digikray use official social media APIs?
The system has API bridge settings. Actual live verification requires official credentials and provider permissions.
7. What is referral reward?
Referral reward means users can invite new users with a referral code and earn points or cash based on platform reward levels.
8. Are multiple referral levels supported?
Yes, level 1, level 2, level 3 or other referral reward levels can be supported.
9. What is the reward wallet?
Wallet stores cash balance, reward points, conversion history, withdrawal requests and fraud hold status.
10. Can users convert points into cash?
Yes, when conversion rules are active. Point value, minimum withdrawal and allowed conversion limits are configurable.
11. Can points be used for ecommerce shopping?
Yes, users can use reward points on authorized products and pay the remaining amount through cash/payment gateway.
12. Can point value change?
Yes, point-to-cash rules can change for wallet conversion and purchase usage.
13. Is withdrawal automatic?
Withdrawal can be reviewed by the platform team or connected to payout APIs such as RazorpayX, Cashfree, Paytm or UPI providers.
14. What is task proof?
Task proof is screenshot, URL, comment text, review link or any evidence submitted by user after completing a task.
15. How is task proof verified?
Task submissions can be verified, accepted or rejected according to campaign rules before reward credit.
16. What is daily task group?
Daily task groups can include multiple required tasks. When users complete all required tasks, they can receive completion bonus.
17. Is weekly lucky draw supported?
Yes, campaign and reward structure supports lucky draw-style rewards and fixed reward budgets.
18. Are scratch cards supported?
Yes, scratch rewards can include no reward, points or cash value based on configured probability weights.
19. Does it have social feed?
Yes, users can create posts, react, comment, follow users and use community feed features.
20. Does it have friends, groups and pages?
Yes, the system includes friend requests, groups, pages, reels, albums, reports and search modules.
21. Does it have chat?
Yes, direct chat, support chat and AI chat bridge structure are included. Real-time websocket can be enabled in production.
22. Can users delete account?
Users can request account deletion and the Digikray team can process the request.
23. Is KYC supported?
Yes, KYC submission and verification status are included for safer withdrawal workflows.
24. Can public website content be updated?
Yes, branding, public pages, menus, home sections, logo, banner, header and footer content can be updated as the business grows.
25. Is the UI mobile friendly?
Yes, the layout is built for desktop, tablet and mobile with responsive containers and fixed image overflow protection.
26. Can demo users test the app?
Yes, demo user accounts are available for testing login, dashboard, wallet, tasks and app flow.
27. What is needed for production launch?
Domain, SSL, hosting/VPS, queue worker, scheduler cron, backups, real OTP keys, email SMTP, social API keys and payment/payout credentials.
28. Does Digikray prevent fraud?
The foundation includes device/IP tracking, fraud hold, KYC status and risk review. Advanced scoring can be tuned in production.
29. Can businesses run campaigns?
Yes, business/client campaign structure is included so campaigns can define budgets, tasks and per-user limits.
30. Can the app be expanded later?
Yes, Laravel web system and Flutter mobile scaffold are designed for long-term module expansion.
Digikray is a social rewards platform where users connect, complete daily social tasks, invite friends, earn points, shop with points and request withdrawals.
2. How do users earn rewards?
Users earn rewards by completing verified tasks, referral activities, scratch cards, campaign completion, lucky draw entries and platform bonuses.
3. What type of social tasks are supported?
Video watch, channel subscribe, page follow, profile visit, like, comment, share, rating, review, feedback and proof upload tasks are supported.
4. Can task completion be verified automatically?
Yes, API-based verification can be connected where official platform APIs allow it. For restricted actions, proof-based verification remains available.
5. Which social platforms can be configured?
YouTube, Facebook, Instagram, Google Business, X, LinkedIn, Telegram, WhatsApp, Snapchat, Pinterest and more can be listed as task platforms.
6. Does Digikray use official social media APIs?
The system has API bridge settings. Actual live verification requires official credentials and provider permissions.
7. What is referral reward?
Referral reward means users can invite new users with a referral code and earn points or cash based on platform reward levels.
8. Are multiple referral levels supported?
Yes, level 1, level 2, level 3 or other referral reward levels can be supported.
9. What is the reward wallet?
Wallet stores cash balance, reward points, conversion history, withdrawal requests and fraud hold status.
10. Can users convert points into cash?
Yes, when conversion rules are active. Point value, minimum withdrawal and allowed conversion limits are configurable.
11. Can points be used for ecommerce shopping?
Yes, users can use reward points on authorized products and pay the remaining amount through cash/payment gateway.
12. Can point value change?
Yes, point-to-cash rules can change for wallet conversion and purchase usage.
13. Is withdrawal automatic?
Withdrawal can be reviewed by the platform team or connected to payout APIs such as RazorpayX, Cashfree, Paytm or UPI providers.
14. What is task proof?
Task proof is screenshot, URL, comment text, review link or any evidence submitted by user after completing a task.
15. How is task proof verified?
Task submissions can be verified, accepted or rejected according to campaign rules before reward credit.
16. What is daily task group?
Daily task groups can include multiple required tasks. When users complete all required tasks, they can receive completion bonus.
17. Is weekly lucky draw supported?
Yes, campaign and reward structure supports lucky draw-style rewards and fixed reward budgets.
18. Are scratch cards supported?
Yes, scratch rewards can include no reward, points or cash value based on configured probability weights.
19. Does it have social feed?
Yes, users can create posts, react, comment, follow users and use community feed features.
20. Does it have friends, groups and pages?
Yes, the system includes friend requests, groups, pages, reels, albums, reports and search modules.
21. Does it have chat?
Yes, direct chat, support chat and AI chat bridge structure are included. Real-time websocket can be enabled in production.
22. Can users delete account?
Users can request account deletion and the Digikray team can process the request.
23. Is KYC supported?
Yes, KYC submission and verification status are included for safer withdrawal workflows.
24. Can public website content be updated?
Yes, branding, public pages, menus, home sections, logo, banner, header and footer content can be updated as the business grows.
25. Is the UI mobile friendly?
Yes, the layout is built for desktop, tablet and mobile with responsive containers and fixed image overflow protection.
26. Can demo users test the app?
Yes, demo user accounts are available for testing login, dashboard, wallet, tasks and app flow.
27. What is needed for production launch?
Domain, SSL, hosting/VPS, queue worker, scheduler cron, backups, real OTP keys, email SMTP, social API keys and payment/payout credentials.
28. Does Digikray prevent fraud?
The foundation includes device/IP tracking, fraud hold, KYC status and risk review. Advanced scoring can be tuned in production.
29. Can businesses run campaigns?
Yes, business/client campaign structure is included so campaigns can define budgets, tasks and per-user limits.
30. Can the app be expanded later?
Yes, Laravel web system and Flutter mobile scaffold are designed for long-term module expansion.